HVAC Unit Recall: GE Zoneline® Units Recalled Due to Risk of Fire

General Electric has issued a recall for certain Zoneline® packaged AC and heating units. Listed below are more details. We found this news information on the GE’s official website and the Consumer Product Safety Commission‘s website.

Which Products are Involved

GE Zoneline® Air Conditioning and heating units, sold nationwide from January 2010 through December 2013. The CPSC site article stated that more than 33,000 of these package units were involved. This type of unit is typically used in commercial spaces or settings such as: apartments, condos or hotels. Because they are used more in commercial settings, they would likely have been installed by a heating and air conditioning contractor.

Reason for Recall

The reason for the recall is risk of fire when the unit is operated with the external vent open. Moisture from the outdoor air can accumulate near the heating unit when operated with the vent door continuously open. This, along with a short in electrical components, can create an electrical ground path and arcing, which poses a risk of fire.

What to Do / How To Contact GE if Your Have These

On its site, GE advises the following: Do not operate the PTAC with the external vent open until after the unit has been repaired. For repair: on the GE web page in the link above in the first paragraph, enter your model and serial numbers. This will determine if your unit is included in the recall. If your unit is affected, to schedule service, you can call the GE Recall Hotline Toll-Free at 1-866-723-2697. Hours: Monday through Friday, 8 a.m. – 5 p.m. ET. Before you call, look on your unit and write down the the model and serial number.

If you have an experience to share about owning on of these units, or if you are involved in repair service for these, please add comments.


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