Tag Archives: hvac product recalls

HVAC Unit Recall: GE Zoneline® Units Recalled Due to Risk of Fire

General Electric has issued a recall for certain Zoneline® packaged AC and heating units. Listed below are more details. We found this news information on the GE’s official website and the Consumer Product Safety Commission‘s website.

Which Products are Involved

GE Zoneline® Air Conditioning and heating units, sold nationwide from January 2010 through December 2013. The CPSC site article stated that more than 33,000 of these package units were involved. This type of unit is typically used in commercial spaces or settings such as: apartments, condos or hotels. Because they are used more in commercial settings, they would likely have been installed by a heating and air conditioning contractor.

Reason for Recall

The reason for the recall is risk of fire when the unit is operated with the external vent open. Moisture from the outdoor air can accumulate near the heating unit when operated with the vent door continuously open. This, along with a short in electrical components, can create an electrical ground path and arcing, which poses a risk of fire.

What to Do / How To Contact GE if Your Have These

On its site, GE advises the following: Do not operate the PTAC with the external vent open until after the unit has been repaired. For repair: on the GE web page in the link above in the first paragraph, enter your model and serial numbers. This will determine if your unit is included in the recall. If your unit is affected, to schedule service, you can call the GE Recall Hotline Toll-Free at 1-866-723-2697. Hours: Monday through Friday, 8 a.m. – 5 p.m. ET. Before you call, look on your unit and write down the the model and serial number.

If you have an experience to share about owning on of these units, or if you are involved in repair service for these, please add comments.


Recall of White Rodgers AC Heating Thermostats Due To Fire Hazard

In a January 12 press release through PR Newswire, I just read that about 180,000 home heating and cooling programmable thermostats in the U.S. are subject to a voluntary recall from White-Rodgers, in cooperation with the U.S. Consumer Products Safety Commission (CPSC).  Another 8,300 of these programmable HVAC thermostats  are being recalled in Canada, through Health Canada.  The release stated that the recall has to do with batteries that can leak and result in a fire hazard. The release has the following details, which include the link to White Rodgers thermostat website and hotline telephone numbers:

The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Programmable thermostats
Units: About 180,000 in the United States and 8,300 in Canada
Manufacturer: White-Rodgers of St. Louis, Mo.
Hazard: The programmable thermostats constantly charge the backup AA batteries used to power the thermostat’s clock. This can cause the batteries to leak, resulting in a fire hazard.
Incidents/Injuries: The firm is aware of three incidents involving minor property damage. No injuries have been reported.
Description: This recall involves all White-Rodgers programmable thermostats with model numbers 1F88-XXX and 1F85RF-275 and date codes beginning with 05, 06, 07, 08, 09 and 1001 through 1039. The model number is printed on the thermostat’s front pull-down panel door.  The date code is located inside the removable front cover. White-Rodgers and/or the utility company’s name and logo are printed on the front of the thermostat. These thermostats were able to be controlled by power companies in homes that took part in energy demand reduction programs.
Distributed by: More than 40 utility companies to consumers nationwide who took part in energy conservation programs and by various HVAC wholesalers for about $150.
Manufactured in: China
Remedy:  Consumers should immediately remove the two AA batteries from the thermostat and contact White-Rodgers for a free repair kit. If battery removal causes changes in furnace operation, contact White-Rodgers.
Consumer Contact: For additional information, contact White-Rodgers toll-free at (888) 624-1901 between 7 a.m. and 6 p.m. CT Monday through Friday or visit the firm’s website. at www.regcen.com/Thermostat.
Photos are available at: http://www.cpsc.gov/.
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.  Please tell us about it by visiting http://www.saferproducts.gov/.

Firm’s Recall Hotline: (888) 624-1901
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983

The link to the full White Rodgers thermostat recall article at PR Newswire can be found here.